Holiday Hours

Hello Neighbor's,

Please be advised that our office will be closed to in-person services starting Monday, December 25, 2023, and will return Monday, January 8, 2024. Our team remains willing and able to serve you virtually, however response times may be a bit longer during the holidays. For urgent matters, please call 905 273 8033 or text 437-229-2491. We will regularly review and respond to all voicemails and text messages. We appreciate your patience and look forward to seeing you in the New Year! Given that our office deals with matters in Mississauga-Lakeshore, please provide your full name and home address (with postal code) so we can better serve you. If you do not provide your full name and home address in the riding we cannot guarantee you will receive a response to your inquiry.

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Due to higher volumes of casework, policy-related inquiries, and form letters, we apologize that wait times may be longer than usual. Rest assured that we will get back to you as soon as possible.

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Once again thank you for reaching out to our office.

Also, for those following-up about an immigration case:

• You can check the processing time of your application here:
  https://www.canada.ca/en/immigration-refugees-citizenship/services/application/check-processing-times.html. 
• You can check the status of your application here: https://ircc-tracker-suivi.apps.cic.gc.ca/en. 

 

And here are some other IRCC-related online services that might be helpful: 

• Sign into your IRCC online account to check your application status
• Create an IRCC online account and link your application to it
• Use the online tool (Client Application Status (CAS)) 
• Change your address on file
• Find application forms and guides 
• Find answers to your questions in the Help Centre 

Once again thank you for reaching out, and Happy Holidays.